You can immediately start submitting your dispute via the 'Click here to submit your dispute' button. This can be done by the consumer themselves or by a representative of the consumer.
You can immediately select the home furnishings store where you purchased the product. Then, you can check if you are eligible to submit the dispute to us by answering a few multiple-choice questions. If you have previously submitted a dispute via UitspraakZaak.nl, you can log in with the account you created at that time. If this is your first time submitting a dispute, you can create a new account.
If you have any questions or are experiencing difficulties submitting your dispute, please refer to the frequently asked questions or contact us.
Click here to submit your dispute